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This webpage gives an explanation of what a fault reporting system for electrical faults should do.
The advice is relevant to landlords and HMOS. Their are links to further electrical advice for landlords and HMOs at the bottom of the page.
What A Fault Reporting System Should Do
All landlords and HMOs must have a system to report electrical faults; fault reporting must be more than the tenant phones the landlord and the landlord phones the electrician.
Fault reporting should include:
· A unique number for each fault report.
· Time and date the fault was reported.
· Description of the fault.
· Whether the fault was routine or emergency.
· Which electrician dealt with the fault.
· Time and date the fault was fixed.
· Date and time the tenant confirmed the fix.
The landlord should tell the tenant who will fix the fault and arrange a time with the tenant for the electrician to call.
The fault system can be anything from an Excel spreadsheet to a specialist fault logging application program.
The fault reporting should always include a check by the landlord that the fault has been fixed; it could be the case that, for many different reasons, the electrician could not fix the problem. Double checking the fix ensures that the landlord has acted reasonably.
Links
Electrical Test And Inspection (UK)
Annual Electrical Visual Inspection
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System To Report Electrical Faults – Landlords And HMOs |
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